TRANSPARENCY

Where our data comes from.

We believe in being transparent about how we collect competitor data. Everything we track is publicly available — we just automate the process of finding and summarising it.

Google Places API

OFFICIAL API
WHAT WE COLLECT

Business ratings, review counts, opening hours, and business details.

HOW WE GET IT

We use Google's official Places API to retrieve publicly listed business information. This is the same data visible to anyone searching on Google Maps.

TripAdvisor

ETHICAL SCRAPING
WHAT WE COLLECT

Ratings, review counts, and reputation changes for hospitality businesses.

HOW WE GET IT

We access publicly visible TripAdvisor business pages using ethical web scraping. We only read data visible to any visitor and do not access member-only content.

Business websites

ETHICAL SCRAPING
WHAT WE COLLECT

Promotions, price signals, new offers, and menu or service changes.

HOW WE GET IT

We scan publicly accessible business website pages for changes. We identify keywords and content patterns associated with promotions and pricing.

Our principles

  • We only collect publicly available information
  • We never access private, gated, or member-only content
  • We do not collect personal data about individual customers or reviewers beyond what is publicly visible
  • We respect robots.txt and rate limits on all platforms we scrape
  • We do not sell or share the data we collect

Questions about our data practices? Email hello@rivaltracker.io