Where our data comes from.
We believe in being transparent about how we collect competitor data. Everything we track is publicly available — we just automate the process of finding and summarising it.
Google Places API
OFFICIAL APIBusiness ratings, review counts, opening hours, and business details.
We use Google's official Places API to retrieve publicly listed business information. This is the same data visible to anyone searching on Google Maps.
TripAdvisor
ETHICAL SCRAPINGRatings, review counts, and reputation changes for hospitality businesses.
We access publicly visible TripAdvisor business pages using ethical web scraping. We only read data visible to any visitor and do not access member-only content.
Business websites
ETHICAL SCRAPINGPromotions, price signals, new offers, and menu or service changes.
We scan publicly accessible business website pages for changes. We identify keywords and content patterns associated with promotions and pricing.
Our principles
- We only collect publicly available information
- We never access private, gated, or member-only content
- We do not collect personal data about individual customers or reviewers beyond what is publicly visible
- We respect robots.txt and rate limits on all platforms we scrape
- We do not sell or share the data we collect
Questions about our data practices? Email hello@rivaltracker.io